Night Audit Service
V.P. Solutions gives you more flexibility and freedom for your day-to-day business. Save yourself a lot of time and effort with our night audit service.
Wie unsere Night Auditoren Sie unterstützen können
In addition to staff recruitment, planning and organisation, we take care of the entire individual process of your night reception.
Erledigung sämtlicher Empfangsaufgaben, wie z. B. Check-In / Out
Acceptance and forwarding of reservation enquiries
Komplette Besetzung Ihrer Rezeption während der Nachtstunden
Correct management and accounting of the shift cash register
Operation of the telephone and IT system
Ggf. Unterstützung beim Frühstücksaufbau
Regelmäßige Kontroll- und Rundgänge
Flexibility is our strength
Whether you need outsourcing, holiday cover or staff shortages, we can help you 24/7. Working with V.P. Solutions offers you a wide range of benefits, particularly in the area of our Night Audit Service:
Planung und Organisation Ihrer Nachtrezeption:
We take over the complete planning and organisation of your night reception, so you don't have to worry about it.
Cost savings
By outsourcing the night audit to V.P. Solutions, internal staff can be utilised for more important tasks, increasing the overall efficiency of your hotel as a business. By closely monitoring revenue and expenses during the night audit service, organisations can gain better insight into their financial situation and take proactive measures to control costs.
Fast response times in the event of employee absences
Our night audit service allows you to save costs as we put together a specialised team for your night reception and thus guarantee you continuous support. In the event of staff absences, we respond quickly to keep operations running smoothly.
Concentration on your core business
By taking care of your entire night reception operation - including daily closings, credit card checks, check-in and check-out processes, list preparation and waiter billing - you can focus on your core business and realise your full potential.
Ensuring the standard of your hotel
We maintain the high standard of your hotel by ensuring that all tasks are carried out professionally and precisely.
Recruitment and training
We take care of the induction, procurement and training of staff for your night reception independently to ensure that your requirements are met and that you don't have to worry about a thing.
Convince yourself of our Night Auditors. Expertise, an appropriate demeanour and special communication skills guarantee that our employees are predestined to work for you.
Our staff
We guarantee you a high degree of reliability and flexibility so that you can guarantee an optimum level of service for your guests at all times. We only use trained and experienced staff to ensure that your guests always have a first-class stay.
In order to optimise the workflow, we also ensure that a core team is deployed to our customers as consistently as possible. This deployment methodology ensures maximum planning flexibility and the fastest possible response times in the event of staff absences at short notice, in the interests of both our customers and our employees.
Our night auditors are trained to perform all your hotel reception tasks at night in a professional and friendly manner. We ensure that our employees are up to date in all areas of our services with regular training courses and internal training programmes.
Our Night Auditors are familiar with various hotel systems such as ORACLE, Micros Fidelio, Opera PMS, protel, SIHOT u. FOLS vertraut
Night Audit case study
Read more about night audits in our case study and find out how V.P. Solutions e.K. can help your four-star hotel successfully navigate the night.
Night Audit at the Mercure Hotel Hagen
Optimisation of night-time processes: How the Night Audit Service from V.P. Solutions was able to support the Mercure Hotel Hagen
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